Terms and Conditions
Terms and Conditions
Adventure Great Himalaya Treks and Expedition Pvt. Ltd. e Team is deeply thankful of all the individuals who have chosen the company as your preferred travel agency. The company is registered within the Government of Nepal (Registration Number- 62234/065/066). The company is located in Thamel, Kathmandu, Nepal. Mr. Babu Karki is the Chairman of the Company.
The Terms and Conditions contain information related to the Bookings, Cancellation, Payment, Refund, and other charges as per the company policy. It is essential that you read them carefully and understand them. The Terms and Conditions constitute a legally binding contract between Adventure Great Himalaya and the clients for the services provided by and set out on the basis of the legal relationship with Adventure Great Himalaya Team.
Note: The term “Trip” used in this website and booking conditions refers to all itineraries described on this website, including the itineraries of, tours, treks, sightseeing, hiking, climbing, mountaineering, expedition or holidays.
All bookings are made with Adventure Great Himalaya Treks and Expedition Pvt. Ltd. Consider the following points before booking a trip.
(A) To process a Booking, you must send us a completed booking form with 25% of the total cost [for trips in Nepal] and 50% of the total cost [for trips in Tibet and Bhutan]. Please note that the initial booking deposit is non-refundable. This will constitute the acceptance of these Terms and Conditions on the client’s end. We require you to email by scanning copy of passport to our office in Kathmandu email: firstname.lastname@example.org or call 00977-1-4701262, 00977-1-4701263. After receiving the photocopy of your passport and the completed booking form with your advance, we will send you the final confirmation receipt.
(B) Any and all deposits for a trip are required on a per person basis. Please contact us regarding direct deposit details. A bank service charge, as imposed by the bank, should be paid at the time of deposit.
(C) The remaining balance is required to be paid before the departure on the trip. Adventure Great Himalaya reserves the right to cancel your trip should the full amount not be paid in time.
(D) Adventure Great Himalaya does not accept any draft checks.
2.Cancellation & Booking Changes
All cancellations and booking changes are only possible as mentioned in the points below:
(A) If any cancellations have to made after full payment of any trip, only 45% of the trip payment will be refunded.
(B) In case of any unforeseen circumstances such as natural disaster, bad weather or political instability, the company holds any and all the rights to cancel a trip. The company will suggest another trip of similar price and client preference, If a client desires to cancel the trek then, the company will calculate the expense costs including permits, accommodation, and government taxes, the remaining amount will be refunded.
(c) In case a client has to postpone or transfer the booking to another individual, the reason for taking such measures must be made clear to the company. Additionally, a fee of USD 100 is required if the postpone or transfer of a trip has to be before 14 days of the scheduled departure date. Any options for postponing and transferring a trip will not be available during the two weeks prior to the departure date.
Changes to your Holiday and Pricing
Traveling with Adventure Great Himalaya requires a certain degree of flexibility and understanding that modes of transport, accommodation, and itineraries may change, even after the trip has commenced, without prior notice due to local circumstances such as natural disasters, flight delay, cancellation or postponement due to notorious weather in the Himalayan regions, or political unrest etc. Adventure Great Himalaya will not refund any amount under the occurrence of any such or similar circumstances. If possible, we will always try our best to provide you an alternative or substitute trip of the same category.
(A) The company will not refund any amount if a client withdraws from a trip due to his/her inability to continue on the trip. We will also not refund any amount of the facilities that are not used by a client during the trip such as accommodation or meals.
(B) We do not accept any responsibility for the loss of employment, delays or compensation resulting from situations beyond trip control.
If you are joining any of the trips offered by Adventure Great Himalaya Treks and Expedition, make sure that you are insured against medical and personal accident risks. This insurance must include medical
coverage, air ambulance, and helicopter rescue services. We also strongly recommend that you take out cancellation insurance. You should be aware that some policies do not include, or restrict a cover for this type of travel. Make sure that the policy provides an adequate level of protection and covers you for the activities involved. You must carry a proof of insurance (your insurance certificate) with you while on a trip.
- Health & Fitness
All members of the group are required to be in a good health and physical condition. It is important that the members with pre-existing medical problems or conditions make these known to the Company, at the time of booking. Medical and evacuation expenses are the responsibility of the client. All members of the group are required to consult their doctor for vaccination and other medical requirements for the trip, before their departure. The company reserves the right to require a medical certificate prior to booking the trip or departure.
A legal guardian must accompany all travelers under the age of sixteen. If you have a question regarding age and suitability, please contact us for further information.
- Risk & Liabilities
We are committed to providing the best services which will give you a once in a lifetime journey, we perform our duties honestly and seriously to make your journey very smooth and pleasant. However, the entire programs in Nepal are conducted strictly under the rules and regulation of the country.
Therefore, Adventure Great Himalaya and its related organizations shall not be responsible for any changes in the itinerary due to unavoidable circumstances such as government restriction, road blockage, or political unrest. Any extra cost incurring there of shall be borne by the clients on the spots.
- Payment Option and Method
To make the booking deposit, the company offers two options – Bank Transfer and Credit Cards (Master/Visa/American Express/Union Pay/JCB/SCT Card). The customer should mention the preferred payment option while filling booking form.
When making the booking of your preferred trip, make sure that you have read and understood all the available information, and agreeing to abide by the Terms and Conditions.
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Why booking with us ?
- Fully Locally Owned Company
- Quality Of Service and Competitive price
- Highly Professional Staff
- Flexible and customization trip itinerary
- 100% Customer satisfaction
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